FULL-TIME OFFSHORE TEAMS IN THE PHILIPPINES

How 160+ companies cut staffing costs up to 70% without cutting output.

Grow headcount without growing payroll. This free guide shows North American founders, COOs, and finance and HR leaders exactly how to build an offshore team in the Philippines, from first hire to fully integrated, with a ready-to-use 7-step checklist.

Trusted by 160+ growing businesses worldwide

Get your ultimate BPO checklist: the 7-step roadmap to seamless offshore operations.

Distilled from 12+ years and 160+ offshore builds in the Philippines. Here's what you'll learn inside the free guide:

The Offshore Playbook: Your 7-Step Roadmap to Seamless Offshore Operations

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Cost Savings, Role by Role

Real cost data showing what each role runs in the Philippines versus locally, and where the up-to-70% savings come from.

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How to Build & Manage an Offshore Team

Which roles and functions to move offshore first, and how to structure the team so it performs from day one.

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Compliance & Security, Handled

Contracts, data protection, and employee benefits done the right way, so nothing bites you later.

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Case Studies From Companies Like Yours

How growing businesses built offshore teams that saved millions without losing quality or control.

Free guide + 7-step checklist. Direct to your inbox.

Straight Answers

The five questions every North American leader asks before offshoring.

You should ask hard questions. Offshoring rewards the leaders who get the setup right, and after 12+ years and 160+ clients, we know exactly what right looks like. Here it is.

"Why the Philippines over a nearshore team in my time zone?"

Nearshore keeps your clock, but the Philippines is the BPO capital of the world, producing 850,000+ university graduates every year. That depth of talent is why we've spent 12+ years building offshore teams for 160+ global clients there, and why the country ranks among the top in Asia for Business English. You get a deeper bench, stronger English, and a mature offshore industry built to support it, and your team works your hours.

"Will the team actually speak fluent English?"

Yes. The Philippines is one of the highest-ranked countries in Asia on the EF English Proficiency Index, ahead of most offshore destinations. Your team can handle customer calls, internal meetings, and written work without translation layers or awkward handoffs. This is customer-facing-ready English, not script-reading.

"The time zone is 12 to 14 hours away. How does that work?"

That gap is an advantage, not a problem. Your offshore team works while North America sleeps: tickets cleared overnight, books reconciled before you open, customers covered after hours. You wake up to finished work, and paired with your local team it gives you a true 24-hour operation. Need real-time overlap instead? We align your team's shifts to your business hours.

"Can a partner that far away keep our data secure?"

Security here is physical and audited, not a promise in a contract. We're ISO 27001 certified and HIPAA compliant, with data loss prevention on every device, biometric office access, and 24/7 monitoring. Triple-redundant internet keeps your team online and your systems protected. Most companies find the controls stricter than their own office.

"Will Filipino staff keep up with our fast-paced culture?"

Filipino professionals work in a Western, US-aligned business culture every day. It shows in the numbers: 81% staff satisfaction and 21% attrition against a 40% industry average. Your offshore hires are onboarded as core team members in your systems and your standups, not as an outside vendor. Engaged people who stay are what keeps pace with a fast-moving business.

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The Growth Ceiling

You're growing fast, but every new local hire costs more and takes longer.

Every role you add locally means months of searching, salaries that keep climbing, and competitors circling your best people. You end up rationing headcount: support tickets pile up, projects stall, and growth slows to the speed of your hiring pipeline. The problem isn't your ambition, it's the cost and scarcity of local talent.

Up to 70% savings

Versus equivalent local hires

Top-ranked in Asia

For business English proficiency

3-6 weeks

From brief to onboarded team

160+ clients

Scaled offshore worldwide

You've tried freelancers. You've trialed agencies. You've considered offshoring before, but couldn't shake the call-center stigma. Meanwhile your competitors are quietly building offshore teams in the Philippines and reinvesting the savings into product, marketing, and acquisition.

This playbook closes that gap. It's the same framework we've used to help 160+ companies build offshore teams that perform, stay, and scale. No theory. No call-center stuff. Just what actually works in 2026.

How It's Different

This is not just outsourcing. It's your team, in your systems, managed by you.

If your only experience with offshoring is shared call centers and freelancers who disappear, we get the hesitation. That's not what this is.

Your people,
not ours

Every team member works exclusively for your business. They're embedded in your systems, attending your meetings, and delivering to your KPIs. They're not shared across clients or rotated between projects - they're fully dedicated to your business, just like any local hire.

No salary markup.
Ever.

You see exactly what your staff earn, because there's no markup on salaries. Our service fee covers facilities, support, and infrastructure as a separate line item, so you always know precisely where your money is going.

Premium offices,
enterprise security

Our facilities are ISO 27001 certified and HIPAA compliant, with biometric access control, data leak prevention on every device, 24/7 IT monitoring, and triple-redundant internet with full backup power. Your data security standards are more rigorous than most in-house offices.

The Numbers

Pay as little as $8 per hour.

Here is what the same role costs in the Philippines versus North America. Figures are indicative, in USD, and based on fully loaded employment costs, not just salary.

Role

Cost Per Hour (USD)

Savings

Customer Care Agent

$8/hr vs $28/hr in North America

70%

Accounts Receivable Officer

$13/hr vs $35/hr in North America

62%

Payroll Accountant

$13/hr vs $42/hr in North America

69%

SEO Manager

$21/hr vs $49/hr in North America

57%

Bookkeeper

$15/hr vs $35/hr in North America

57%

Desktop Support Specialist

$11/hr vs $36/hr in North America

70%

Graphic Designer

$15/hr vs $35/hr in North America

57%

Web Developer

$23/hr vs $57/hr in North America

59%

Senior Java Developer

$18/hr vs $60/hr in North America

70%

Looking for more offshore roles?

Hire three offshore professionals for the cost of one local hire.

Save up to 70% on employment costs.

A transparent service fee with no markup on salaries. The free guide shows you the full math, role by role.

Figures indicative, in USD, based on fully loaded North American employment costs vs the total Satellite Office solution.

Get offshore pricing

Proven results

5 to 80 staff, $3.4M saved annually.

5→80Staff in 3 years

$3.4MSaved annually

24/7Global support

"Satellite Office helped us scale quickly during a period of rapid growth. The team's CSAT and resolution metrics improved as a result."

Tom RutledgeCEO & Founder, HelloFresh

View Case Study

King Living

5→110Staff in 3 years

$5.3MSaved

6Departments

"CX, Finance, Sales, IT, eCommerce, and Despatch - all running from premium Manila offices with the same quality standards as their Sydney operations. "

We achieved 3x higher productivity per agent

4→60staff

$2.9Msaved

71%cost reduction

"Our team in the Philippines is an extension of our Sydney team - and that wouldn't be possible without the support from Satellite Office."

Glen RobinsonVP of CX, Pet Circle

Wait times plummeted by 99%

93.9%CSAT

3x productivity

<1 min wait

"The offshore team clears more conversations with better consistency - and the quality is excellent. They've taken ownership and they're outperforming onshore."

Timothy Jackson-SmithOffshore Manager, Montu

Watch our video case studies

The Process

From brief to fully onboarded team member in 3-6 Weeks.

Chat
with us

Start with a free, no-obligation call. Ask all your offshoring questions.

We find
talent

We source the best talent to match your exact job brief.

You pick
your team

You meet top candidates and decide who to hire.

We handle setup

From IT to HR, we get them ready to go.

Full ongoing support

We stay involved and support your growth.

What You Get

You manage the work. We handle recruitment, HR, IT, facilities, and compliance.

Recruitment & Talent

Access to 15M+ candidates and a 60,000+ resume pool. We recruit, screen, and shortlist. You choose.

Premium Offices

8 offices across Metro Manila and Cebu. Ergonomic workstations, break areas, and collaborative spaces.

IT & Security

Enterprise-grade equipment, triple-redundant internet, DLP, 24/7 monitoring, and ISO 27001 certification.

HR, Payroll & Compliance

All Philippine labor law compliance, payroll, benefits administration, and employee relations - handled.

Client Success Manager

A single point of contact who knows your business, your team, and your goals. Not a rotating help desk.

Learning & Development

Ongoing training programs, engagement initiatives, and career development for your offshore team.

The 3-Month Hiring Guarantee

If any of your offshore hires leaves within their first three months, we replace them at no extra cost. You get the right person on your team, guaranteed from day one.

Certified offshoring partner trusted by leading brands

Is This For You?

Scaling CX? Building a dev team? Adding finance capacity? We've done it 2,000+ times.

Scaling Customer Support

Building a Finance Team

Growing Dev or Design

Replacing Agency Work

Adding After-Hours Coverage

Back-Office Operations

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What Clients Say

Clients Don't Call It Outsourcing.
They Call It Their Second HQ.

Benjamin Christie

Founder & President, Gourmet Ads

"We don't see it as offshoring; it's just our Philippines office. The relationship is deeper than business. It's a partnership."

Stacey O'Neil

CX Transformation Manager, Petbarn

"I've worked with a few BPOs before - this is different. It's just easy. I could call Joseph ten times a day and he'd still answer with a smile."

Glen Robinson

VP of CX, Pet Circle

"Our team in the Philippines is an extension of our Sydney team - and that wouldn't be possible without the support from Satellite Office."

Michael Foertsch

Business Manager, Professional Advantage

"The quality of people we've hired across every function has been exceptional, and the support from Satellite Office has been outstanding."

Tom Rutledge

CEO & Founder, HelloFresh

"Satellite Office helped us scale quickly during a period of rapid growth. We saw meaningful improvements in customer service response time and quality."

Timothy Jackson-Smith

Offshore Manager, Montu

"The offshore team clears more conversations with better consistency - and the quality is excellent. They've taken ownership and they're outperforming onshore."

Your full-time offshore team is one conversation away

Simply fill in your details and a member of our team will be in touch to schedule your free call, and send you more information on our pricing and services.

Common Questions

Everything you need to know before building
your offshore team

Is offshoring only about cutting costs?

What roles can Satellite Office help me hire offshore?

Is offshoring suitable for small or mid-sized businesses?

How fast can I build an offshore team via Satellite Office?

Will my Satellite Office offshore team really feel like part of my business?

How do I know if my business is ready to offshore?